[more]Simply search for "ekmPowershop" on Android Marketplace, or click here.[/more]
Once you’ve installed the app, run it and you’ll see the login page…
Simply enter your ekmPowershop.com Username and Password and click Login. You will then be taken to the App dashboard. Across the top of the screen you will see 3 tabs/buttons:
The app dashboard shows you:
- Today’s summary
- Today’s orders
Gives shop owners a total on the number of orders placed, and the total value of all orders placed today. Perfect for toting up your day’s takings whilst on the move!
Displays the day's orders, along with with the order values.
The 2nd of the 3 tabs along the top takes you to view your orders…
Simply tap an order to view it in full:
From here you can view the items in the order by tapping Product Details. To get back to the order, simply hit the back button on your Android smartphone. You can also view the customer details by tapping on their name.
The 3rd tab along the top takes you to Customers. From here you can search through your customers, view the emails they have received from you, and communicate with them direct through your Android smartphone.
Tap on the customer’s email address to be taken to your smart phone’s Send Email shortcuts (Gmail, messaging etc.)
Tap on the telephone number to dial the customer:
Tap on the communication tab to view emails sent from your online shop to the customer:
[remember]Any emails sent from your Android smartphone to the customer will not be stored in your online shop – only emails sent from within the ekmPowershop.com control panel will appear here.[/remember]
You can search your customers by tapping the magnifying glass in the top right-hand corner at any time. When you tap the magnifying glass, a search box will appear. Here you can search any field in relation to a customer i.e telephone number, name, email address, postcode etc. Once you have entered your search, hit Enter or Go and your results will appear:
Click on the result items to view your customer of choice.
Filtering order statuses
When in the Orders tab, tapping the search box when left blank will also allow you to filter all orders by their status, i.e. Pending, Failed, Completed etc:
We hope you enjoy using the ekmPowershop Android App and would appreciate any feedback on firstname.lastname@example.org.
If you require any further information or assistance with our Android App then please contact our support team on email@example.com, call 0333 004 0333 option 2.