We're sorry you wish to cancel your account.
For security reasons please call our Customer Care Team on 0333 004 0333, option 2, followed by option 3.
You can also request your EKM account to be closed via the Billing Details & Invoices page within your shop settings.
- Log in to your EKM account.
- Visit the Settings Section.
- Select 'Billing Details & Invoices' under the Account Settings header.
- Click the 'Want to close your shop?' link at the bottom of the page.
- Follow the onscreen instructions.
[warning]Please note; if you do not contact us your account will not be cancelled. For security reasons, your account cannot be cancelled via email.[/warning]