Your EKM Account Manager
If you have just opened your EKM account, you are assigned an Account Manager for your first three months with us. Your Account Manager can help you design your EKM online shop and populate it with products. If you have any questions, need a hand designing your EKM online shop, or you’re not sure who your Account Manager is, give us a call on 0333 004 0333 and our Customer Support Team will be able to point you in the right direction.
EKM Customer Support
You can call our Support Team who will be able to help you complete the steps required to populate and design your EKM online shop. Give them a call on 0333 004 0333. All calls are charged at local rate and they’re available from 8am-6pm on weekdays and from 9am-5.30pm on weekends.
[remember]When you call, please be sure to have your Account ID to hand, as we use this to quickly locate and identify your account.[/remember]
1. If you’re not sure what your Account ID is, click the down arrow next to your shop name within your EKM shop account:
2. This will reveal your Account ID: